Terms of Service
Welcome to STLUR (Strategic Technical Layered Unified Resolver). By accessing or using our services, you agree to be bound by these terms.
1. Services
STLUR provides automated infrastructure monitoring, security scanning, and governance reporting services. We do not modify your codebase directly.
2. Subscription & Payments
Services are billed on a monthly subscription basis based on your selected plan. You may cancel at any time. Refunds are processed according to our refund policy.
3. User Responsibilities
You must provide a valid URL and have the necessary rights to authorize scans on the target infrastructure. For Enterprise authenticated scanning, you must hold appropriate authorization to grant scanning access to the systems involved.
4. Disclaimer of Warranties
While we strive for the highest accuracy, STLUR is an advisory service. We are not liable for any downtime or security breaches that occur despite our monitoring. Reports and recommendations are provided for informational purposes only.
5. SOC 2 Compliance Disclaimer
STLUR reports, data exports, and security monitoring outputs are designed to support your SOC 2 evidence collection process. However, they do not constitute an independent SOC 2 Type I or Type II audit opinion issued by a licensed CPA firm. STLUR does not guarantee, warrant, or certify that your organization will achieve or maintain SOC 2 certification or any other compliance status. You remain solely responsible for your organization's compliance posture and for engaging qualified auditors as required by applicable standards.
6. Enterprise Authenticated Scanning
The Enterprise authenticated scanning feature uses your browser session data to perform security scans on authenticated areas of your web application. By enabling this feature, you confirm that you have the legal right to authorize such scanning, and that you understand the technical process described in our Privacy Policy and Trust page. STLUR will process session credentials only for the purpose of executing the authorized scan and will not retain plaintext credentials beyond the scan execution window.
7. Intellectual Property
All reports, analyses, and data generated by STLUR remain the intellectual property of STLUR. You are granted a non-exclusive license to use these outputs for your internal security and compliance purposes.
8. Limitation of Liability
To the maximum extent permitted by law, STLUR's total liability for any claim arising from use of the service shall not exceed the amount paid by you in the twelve months preceding the claim.
9. Changes to Terms
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.
Last Updated: April 2026